Global Presence, Local Service
Global Presence, Local Service
Response Time：
24-hour service response at each office
WhatsApp
+86-15323484156
Technical Support Email:
info@teweiled.com
Phone:
+86-755-28019220
Customer Service
Maintainance Service
Engineering Services
Trouble Shooting
Maintenance/Use Of Services
Training Services
FAQ
What is TEWEI’s Extended Warranty Service?
Key Features of TEWEI’s Extended Warranty Service: Professional service from the original manufacturer, yearly package for added convenience, unlimited service sessions, worry-free throughout the year.
When to Use TEWEI’s Extended Warranty Service?
What is TEWEI’s Maintenance Service?
Maintenance services are tailored to each customer’s screen conditions and requirements, including: module repair, on-site service, regular inspections, spare parts replacement, etc. Service Content:
1. Online Technical Support: Professional online acceptance and fault handling process provided via the service hotline. Upon calling the after-sales service hotline, service experts and R&D quality experts will provide customers with a response and information about specialized online acceptance and troubleshooting process.
2. Faulty Parts Repair: Customers can send faulty parts to TEWEI’s designated service center for repair. After the faulty parts have been repaired, they will be mailed back to the customer by TEWEI.
3. On-Site Service: Professional engineers can be dispatched by TEWEI to perform repairs on-site.
4. Training Service: Training on product knowledge, daily usage, and maintenance
5. Customized Service: TEWEI provides tailored services based on customer needs.
Online Service
RMA
Warranty
